You can now return to the app’s screen and uninstall the app safely. To remove an app simply tick the box next to it and the tap "deactivate" in the next screen. You will see a list of apps that have administrator status on your device. With the malicious app deleted, exit the apps menu and then go to Settings > Security > Device Administrators.
In some cases you may see that the "Uninstall" button has been greyed out and this is usually because the virus has given itself administrator status. Once you find the malicious app, tap on it to open the app info page. If you don't know which one may be causing the problems go through the list of apps and find one that is dodgy looking or one that you don't remember installing. Go through the download apps to find the one that may be causing the problems on your device. Now that your phone is in Safe Mode, go to the Settings Menu and then choose Apps. When the device is in Safe mode, all third-party apps will be disabled and you should see the words "Safe Mode" at the lower left corner of the screen. Tap "OK" and your phone will restart in safe mode. Then tap and hold the Power off for a few seconds or until your Android asks you to confirm that you want to enter safe mode. But for most Android devices you can put your device in Safe mode by pressing and holding the power button for a few seconds until your device prompts you to turn off the device. Check your Android device’s manual or find out the combination on Google. The combination of buttons you have to hold down is different for most Android devices. This action will prevent any third-party apps on your device from running and has the effect of stopping the malware dead in its tracks. Begin by putting your device in Safe mode. Step-by-Step Guide to Remove Virus from Android Phone
#How to wipe a laptop clean with a virus how to#
Part 1: How to Clean Virus from Android Phone
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